Customer service representatives are assigned to assist in the financial and insurance aspects of your hospital stay. If you have any questions call tollfree 1-866-482-1972, Monday through Friday, 8:30am to 5:00pm.

Your hospital bill will include all of the hospital charges for treatment and services rendered to you. The bill does not include physician charges involved in your care such as: personal physician, pathologist, anesthesiologist, emergency physician, surgeon, radiologist, or other physician consultants. You will receive separate bills from these physicians.

For any inquires, you may e-mail us below. Emails will be answered Monday through Friday. Please allow 24 hours for a response. 

Please Note: As you are aware, general Internet e-mail is inherently not secure.  We are currently in the process of enhancing this e-mail service and recommend that items considered confidential or private in nature not be communicated through e-mail at this time (i.e., Social Security Numbers, Diagnosis Information, Credit Card Numbers, etc.). When conveying confidential or private information, please contact the Business Office directly at the phone number listed above.

***All payment and account information obtained in other areas of our web site is encrypted or encoded securing the information so it can only be read by the intended recipients.***

Mailing address: 

Richmond PAS
7300 Beaufont Springs Drive
Richmond, VA  23225

We thank you for choosing Parkland Medical Center for your healthcare needs.

LMRP's